Check out some of the most commonly asked questions.  If your question isn't answered here, get in touch with us, we will be happy to help.

What guarantee can you give me on the artificial lawn ?

Artificial lawns can have a life span of anything between 10 and 15 years.


Can you provide outdoor equipment for nurseries and play areas ?

Yes, we can provide environmentally friendly outdoor equipment such as climbing frames, wobble boards, magnifying posts etc.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.




Does the frost/snow damage the artificial grass ?

Frost snow should not damage the grass. We recommend leaving it to melt naturally as using salt/grit can block grass' ability to drain.

Do you do site visits ?

Yes, we prefer to come to you in order to provide a more accurate quote and seeing the site can inspire different ideas. Also, we enjoy meeting who we are working with.

We already have some materials. Can you work with these ?

As long as they are fit for purpose that's not a problem. If we have any concerns we will always talk them through with you.




We have your quote and would like to go ahead. Will there be extra charges?

The price we quote is the price you pay. If the work scope changes from the original, there may be additional costs but we would always discuss this with you before proceeding.